Questions should have a short path.
For product, purchase, privacy, or accessibility questions, email hello@qwero.com.
Product support
Include the generator type, browser, device, and a description of what happened. Do not email Wi‑Fi passwords, payment destination details, private project files, or other sensitive design content.
Purchase support
For a purchase or delivery problem, include the Stripe receipt email and approximate purchase time. Never send a full card number. Delivery failures are eligible for restoration or a refund as described in the purchase policy.
Response expectations
Qwero is designed to require little support. Purchase delivery problems are prioritized, but no continuous or emergency response service is promised.